English at Work - Episode 55: To show you the ropes | Текст песни

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• English at Work
• Episode 55: To show you the ropes

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(LIFT DOOR OPENS)

Tom: Quick, gather round, here she comes.

(ALL CHEER)

Anna: Welcome back Denise, we just couldn't survive without you.

Denise: Oh bless you.

Narrator: Yes welcome back to Tip Top Trading Denise. Paul, the boss, was a little
hasty in getting rid of her so now he's asked her back but negotiated some
new conditions which include learning how to be a Sales Executive, like
Anna. But who's going to show her what to do?

(DOOR OPENS)

Paul: Oh, hello Denise. Nice to have you back. I suppose I had to eat my words
didn't I?

Denise: Yes, well it makes a change from biscuits! Now, where have you put my
stapler and my red pens?

Paul: Don't worry about that, I've got you a new stapler and a new desk, right
here next to Anna.

Denise: Oh lovely.

Paul: Well you wanted some experience in sales, so I thought Anna could show
you the ropes.

Anna: Ropes? I don't have any ropes!

Narrator: Anna, if you 'show someone the ropes' it means you explain to someone
how to do the job. You'll be great at that.

Anna: Oh I see. Well I might know what to do but I'm no good at explaining it to
someone else.

Narrator: Well the best way is to start at the beginning. Why not suggest to her to
'watch what I do', or give her some of your tasks and say 'please could you
make a start on these?' and then reassure her by saying 'I'm here to help
so please ask me if you need to know what to do.' Good luck.

Anna: Thanks! (To Denise) So Denise, it's nice to have you back, how's your new
desk?

Denise: Much bigger than my old one – and look, it goes up….and down.

Anna: Yes it does. OK, shall we make a start then and I'll show you the ropes.

Denise: Oh yes Anna, of course Anna. Do I need to use the phone?

Tom: I reckon you're quite experienced with the phone already Denise!

Anna: Thank you Tom. We won't make any calls yet, just watch what I do for a
while. Look, I'm just checking our database so see who we haven't called
for a while.

Denise: Oh yes.

Anna: I'm just checking the dates here…in fact Denise, why don't you make a
start on this.

(PHONE RINGS)

Denise: Of course…oh look, my phone's ringing.

Tom: Are you going to answer it then?

Denise: Oh right. Hello, Tip Top Trading, Denise speaking…oh hello Marge! (To
Anna) It's Marge, Anna!

Anna: Oh right. I'll leave you to it – I'm here to help, so please ask me if you
need to know what to do.

Denise: OK Anna, I won't be long. (Back to the phone) So Marge, how did it go the
other night? Really? Really! Well, I'm sitting at my new desk…

Tom: Nice to have her back hey?! Some Sales Exec she's going to be!

Narrator: Everyone has to start somewhere Tom! Now Anna is helping – or coaching
- Denise I'm sure she'll become an excellent worker. Here are some of the
phrases Anna used to help her:

Let me show you the ropes.
Watch what I do for a while.
Why don't you make a start on this?
I'm here to help, so please ask me if you need to know what to do.

Narrator: Let's find out how Denise is getting on.

Denise: (Still on phone) So I said to him, it's just not my colour…yes exactly…hold
on Marge, everyone's looking at me. I'd better call you back. Yes, tonight.
Bye!
Tom: Hmm, you've certainly got a good phone manner. Do you think you could
order some pens now, we've run out.

Denise: That's not my responsibility anymore.

Tom: Err, I think it is.

Denise: Isn't!

Tom: Is.

Denise: Isn't!

Anna: You two, please!

Tom: Well, she's got time for personal calls but not to order pens. (PHONE
RINGS) Oh hold on….Oh Hi Jim, how's things? Yeah! Did you catch the
match last night? What a goal!

Denise: Really!

Narrator: Oh dear Anna. Things aren't going well. It's time to sort things out again
but what are you going to do? Join us again next time to find out. Bye!

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