David: This is room two-O-nine*. Manager: Yes, how may I help you, sir? D: I would like another room. M: Is there a problem? D: Well, the shower in my room doesn’t work. M: I’m sorry. I don’t have any other rooms available at the moment. But I will send someone to take a look at your shower. D: How soon will that be? M: It might be about an hour. D: That’s unacceptable. I have an appointment in an hour, and I need to take a shower first. M: I’m sorry, sir. If I could, I would help you. D: So, what do you suggest I do? M: Well, in the meantime, you could enjoy the complimentary breakfast that we’ll send to your room. D: This will hardly take care of the problem, but thanks. And make sure my shower is fixed as soon as possible. M: Of course. I’ll continue to look for another room for you as well. And sorry for the inconvenience.