John: Hi. I was supposed to pick up my tickets today. Agent: Yes. I remember. Please take a seat. J: Were you able to get me a discount after all? A: Yes. I got ten percent off for you. J: That’s good news. A: OK. Here are your cruise vouchers, your plane tickets, and a complete itinerary. J: Is that everything? A: Well, you know you have to get a passport, right? J: Yes. I went to the post office, but it was closed. A: Well, you really ought to go to the Federal building directly. It’ll be faster. J: Thanks for the tip, but I’d rather wait for the post office to open. The Federal building is all the way downtown. A: Yes, but you might not get it in time. Is there anything else I can do for you? J: No, thanks. A: Well, have a great trip.