Talk about English - Who on Earth are we? Part 4 | Текст песни

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• Who on Earth are we? Part 4

Callum: Hello. Culture and communication is the topic of this programme from the
Talk about English series, Who on Earth are we? Communication's done so
naturally by all of us that we take it for granted and we don't think very much
about what happens when we communicate we just think, well we're all human
and we all communicate therefore communication must be easy and it must be
universal. But in fact communication isn’t a simple process at all as Marc
Beeby finds out.
Marc: Communication seems such a normal thing to do that we tend to think that
everyone - no matter where they’re from - will communicate in the same way
that we do. But, as we’ve heard in previous programmes, ‘normal’ is a difficult
word to pin down. Take a business meeting, for example. How should a
‘normal’ business meeting be run? What sort of language should you use?
Here’s Eilidh Hamilton, who has recently been living in Syria in the Middle
East, on two very different ideas of ‘normal’ business behaviour.
Eilidh Hamilton
In terms of business, a westerner would definitely go in with things they want to talk about,
things they want to achieve, and preferably within the minimum amount of time. In the
Middle East, an Arab would look at it from a very different perspective. They would see that
as a social interaction and as such it must be introduced in the same way as any meeting with
friends. You'd always be invited to sit down you'd be served a glass of water, if it's hot,
followed by a cup of coffee. You'd make talk about your family, what you have been doing
and it might be twenty minutes before the actual topic for the meeting comes up. So I think if
someone went in and said 'Well, this is what we're suggesting, what do you think?' they
might well be dismissed out of hand, purely because of their manners rather than because of
what they are actually proposing.
Marc: As Eilidh Hamilton makes clear, successful communication isn’t just a
question of getting the language right, it’s also a question of using language
that’s right for the situation - and what’s right for the situation will vary
according to the things that people in a culture think are important. But
language - our verbal communication - is only one way we have of
communicating. We also communicate non-verbally. We use body-language,
we vary the sound of our voices to express emotions like surprise or anger. Our
faces can communicate all sorts of things, as can our eyes. And, of course, we
think the way we use non-verbal communication is ‘normal’. I like to use my
hands when I’m talking - in fact I’m using them now. I also think looking
people in the eyes is a good thing. So perhaps I need to be careful when I meet
someone from, say, Japan - as Kjung-ja Yoo, who’s spent the last seven years
in London, explains….
Kyung-ja Yoo
We don't use body language. I wouldn't say not at all but we don't use our hands or arms when
we are talking. Whenever I go back to Tokyo my friend tells me that I've become more and
more like gaijin - gaijin means foreigner, westerner, then I realised the way I speak maybe I
use my hands as I speak English. And then also I try to catch the eyes a lot - but in Japan,
especially women, really doesn't stare at the people - Looking at people intensely is a rude
thing to do in Japan .
Marc: Kjung-ja Yoo. It’s easy to think that non-verbal communication isn’t really very
important. After all, if people understand the words we’re saying they’ll get the
message, won’t they? Er…not necessarily. Rebecca Fong….
Rebecca Fong
In 1967 some researchers conducted an experiment on every day communication situations
...
Группа Learning English.
Продолжение текста:
http://downloads.bbc.co.uk/worldservice/learningenglish/webcast/scripts/whoonearth/tae_whoonearth_04_080522.pdf

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