PETER Hello. Good morning, Mr. Morgan. Yes, Mr. Jones has been telling me. Well, you've put us in a nice mess. Those sheets of yours are for a special order. We're due to deliver the finished console desks by next Thursday, and now you say there's a two-week delay... When did the oven break down? Yes. Well, the point is, what can you do to help us? It's too late to get the material for this job from another firm now... What? Well, if you can, that will help. Yes, I think we'd be prepared to share the extra cost of sending the goods by road. Yes . . . Goodbye.
JOHN What does he say? PETER He says he can have half the items ready ex works by noon on Monday. That'll give us a day and a half to assemble the desks... one day for packing and delivery. Yes, well, we'll have to make this a crisis operation. Jane! Come in here, will you.
PETER Ah, Fielding. We have a crisis. How soon can we assemble those console-type desks? Yes, it'll involve rescheduling the production line, but what I want to know is... if we get the sheets by Monday, can we have them assembled, packed and ready to leave by Wednesday afternoon? It'll be only half the order arriving on Monday. The rest of the sheets will be delivered on Wednesday, which will give us the weekend... I can't help that. Paying double time will still be cheaper than the loss we shall make if the customer insists on the penalty. Yes. You think you can? Good man. O.K. Thanks. Jane! Get the customer on the phone here for Mr. Martin, and then I must get down to that report.