Business English Pod 22 (Intermediate) - Telephoning: Handling Enquiries and Technical Problems | Текст песни

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• Business English Pod 22 (Intermediate)
• Telephoning: Handling Enquiries and Technical Problems

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.